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Frequently asked questions
Here are some common questions about our company.
Our company specializes in email deliverability consulting, optimization, and support. We customize our services to meet the specific needs of businesses, helping them enhance their email marketing success and maintain strong customer relationships.
You can contact our support team by emailing daniel@lustermind, calling +57 319-227-1133 , or booking me using the multiple buttons on the website.
We’re dedicated to ensuring your emails reach the inbox, providing reliable and effective solutions for your business.
Email Outreach is a tricky business, even when everything is done right the result might not be what you're looking for, that's why we try and get through all the expectations and scopes of your project from the get go.
If you don't like the results you are obtaining, you can cancel before the end of the 30 days billing cycle, and we will arrange for a handoff of the work done.
We use LLM's in our everyday tasks to increase efficiency, but we won't lie to you: LLM's are FAR from perfect and have high error rate.
If we trusted it to drive our car, we'd have to be on top of it to ensure it's following the map reliably, and that it's driving the car reliably.
Not only we can't depend on automated technologies like that, they constantly yield diminishing returns, making it so it costs us more time and effort to monitor and ensure it's functioning than it does help us.
So we prefer to drive the car and let the LLM's pick the music, or monitor some minor stuff.
So while there are some bits here and there we use, what we provide is a framework, a system, a methdology and a process.
Even if the software changed, even if the policies, regulations, laws, and technological limitations evolve, we can still give you results, because our service is the process, the fundamentals.
We don't sell you marketing terms and hype: We work with you so you get your email campaigns in your audience's inbox.